Trust Center
Subprocessors
A subprocessor is a third-party service provider that processes customer data on NotAI's behalf as part of delivering the platform. This page lists every subprocessor we currently use, what it does for us, the data it handles, where it operates, and the safeguards that apply.
Current Subprocessors
Scroll horizontally to see all columns.
| Subprocessor | Purpose | Data categories | Location | Safeguards |
|---|---|---|---|---|
| Microsoft Azure | Cloud infrastructure and storage | Platform data, including behavioral signals | United States or European Union, per customer region | Data processing agreement; encryption at rest and in transit; region pinning |
| Cloudflare | CDN, WAF, DNS, and DDoS protection | Request metadata at the edge | Global edge network | Data processing agreement; no persistent content storage |
| Constellix (DigiCert, Inc.) | Primary DNS management | DNS query metadata | United States | Data processing agreement |
| Twilio (SendGrid) | Transactional email and phone (voice/SMS) communications | Names, email addresses, and phone numbers where provided | United States | Data processing agreement |
| Stripe | Payment processing | Billing contact and payment details | United States | PCI DSS service provider; card data is never stored by NotAI |
| Google LLC | Business email communications | Names, email addresses, and message content of business correspondence | United States | Data processing agreement; standard contractual clauses where applicable |
This list changes as the platform evolves. We announce subprocessor additions and replacements at least 30 days before they take effect on the Updates page, as committed in Section 5.4 of our DPA. The canonical legal list of subprocessors is maintained in our Data Processing Agreement.
Change Notifications
Subprocessor additions and replacements are announced at least 30 days in advance on the Updates page (RSS available), as committed in Section 5.4 of our DPA, so you can review each change against your own compliance requirements. NotAI customers are also notified in the dashboard. We keep no email subscription lists.